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Company: HCL
Location: Chennai
Updated On: 7/02/2025
Role Overview
HCL is hiring for Insurance Back Office Associate, which focuses on engineering, cloud and AI, powered by a broad portfolio of technology services and products.HCL is looking for detail-oriented professionals to join as Insurance Back Office Associates with a unique twist – you’ll work at the intersection of insurance operations, cloud technology, and AI-driven solutions. This isn’t your typical back-office job; it’s a chance to be part of tech-enabled insurance innovation.
What You’ll Do:
✔ Tech-Powered Insurance Operations:
- Process policies, claims, and underwriting support using AI-augmented tools
- Work with cloud-based insurance platforms (AWS/Azure)
- Help implement automation solutions for routine tasks
✔ Cross-Functional Collaboration:
- Bridge operations with tech teams to improve workflows
- Provide feedback to engineers on AI/automation tools
✔ Problem Solving:
Help train/document AI models for insurance use cases
Identify process gaps where tech can add value
Key Responsibilities
You’ll be the backbone of our insurance operations, ensuring everything runs smoothly behind the scenes. Picture yourself:
- Reviewing insurance applications with a keen eye – you’ll catch missing information or inconsistencies before they become problems
- Keeping our databases razor-sharp by updating client records in real-time (no outdated info on your watch)
- Handling data entry with speed and precision – we’re talking 99.9% accuracy for critical policy details
- Supporting audit teams by pulling accurate records and flagging anything unusual
- Playing detective when documents don’t match up – you’ll track down discrepancies and get them resolved
What makes someone great at this job?
✔ You notice details others miss (that tiny error in a policy number? You’ll catch it)
✔ You’re comfortable moving between different computer systems and databases
✔ You actually enjoy organizing information and making systems work better
✔ You stay cool when tracking down missing documents or information
This isn’t just paperwork – you’ll be:
- The reason claims get processed faster
- Why clients get accurate policy information
- How we maintain our compliance standards
Qualifications
✔ Holds a bachelor’s degree in business, finance, or similar field – but we care more about how you think than just your diploma
✔ Has laser-sharp attention to detail (you’re the type who spots typos in restaurant menus)
✔ Keeps things super organized – your personal to-do list probably color-codes itself
✔ Communicates clearly whether writing emails or explaining processes
✔ Can work solo when needed but thrives in team collaborations too
Bonus points if you:
- Have worked with databases or office software before
- Understand basic insurance terms and processes
- Enjoy improving how things get done
Skills
✔ Data Entry That’s Faster and More Accurate – We’re talking 100+ keystrokes per minute with near-perfect accuracy, because errors in insurance documents can cause big headaches.
✔ MS Excel Wizardry – You know your way around VLOOKUPs, pivot tables, and can organize data like a pro. Bonus if you’ve used macros or basic automation.
✔ Database Management – Whether it’s updating client records, running queries, or spotting inconsistencies, you keep our systems clean and reliable.
✔ Report Generation – You don’t just pull numbers; you present them clearly so teams can take action. Think summaries, dashboards, and compliance docs.
✔ Problem-Solving Instincts – When data doesn’t add up or a file goes missing, you’re the one who figures out why—and fixes it.
How to Apply?
Apply Now to join HCL for Insurance Back Office Associate
Selection Process:
Resume Shortlisting: verification of background and project experience.
Technical Assessment: coding test will be there.
Interview Rounds: After passing the technical exam interview round will be conducted.
Offer Letter: If anyone will pass all these steps then they will get offer letter in hand.
Perks & Benefits:
Competitive salary & benefits
Flexible work options
Dynamic, innovative culture
Career growth opportunities
Stand Out in Your Application:
Showcase optimization wins – how you improved existing models
Highlight leadership moments – times you guided technical direction
Demonstrate stakeholder skills – examples of clear communication under pressure
About us:
Who We Are
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